Jummie

FAQs

We know you may have a few questions before finding your perfect gloss. That’s why we’ve put together this FAQ section quick, simple and helpful! If you don’t find what you’re looking for, feel free to reach out to us anytime.

1. What makes your lip gloss different?

Our lip glosses are designed to give you long-lasting shine, smooth texture, and comfortable wear – all without the sticky feel.

2. Are your products safe for sensitive skin?

Yes! Our products are made with skin-friendly ingredients and are dermatologically tested to suit most skin types, including sensitive skin.

3. Do you test on animals?

No, we are completely cruelty-free. None of our products are tested on animals.

4. How long does the lip gloss last once applied?

Our glosses are designed to stay glossy for up to 4–6 hours, depending on your activities.

5. Do you offer international shipping?

Yes, we ship worldwide. Delivery times and charges may vary depending on your location.

6. How long will my order take to arrive?

Orders are usually processed within 1–2 business days. Standard shipping takes 3–5 working days (within the UK) and 7–14 working days for international orders.

7. Can I return or exchange a product?

Yes, we offer hassle-free returns and exchanges within 14 days of delivery, provided the product is unopened and unused.

8. Do you offer discounts or bundle deals?

Absolutely! Keep an eye on our “Bundles” section and seasonal sales plus, you can build your own bundle and save more.

9. How do I choose the right shade for me?

We recommend picking shades based on your undertone (warm, cool, or neutral). Our product descriptions also guide you to find the perfect match.

10. How can I contact customer support?

You can reach us via our Contact Us page, email, or social media. Our team is always happy to help!

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